Position: Assistant Store Manager

Location: Manchester

Salary: £29,000 to £35,000 per annum plus bonus

Contract: Permanent – 40 hours.

Hours: MUST BE AVAILABLE EVENINGS AND WEEKENDS

PLEASE NOTE: Applicants must be aged 18+ due to the nature of the product.

Are you a confident retail leader looking for your next step?

We're looking for an experienced Assistant Store Manager who can support the day-to-day running of a busy retail environment, coach and develop team members, and help deliver an exceptional customer experience. If you enjoy leading from the front and supporting a high-performing team, this could be the perfect opportunity.

About IQOS:

IQOS is a global innovation from Philip Morris International, designed to offer adult smokers a better alternative to traditional cigarettes. Instead of burning tobacco, IQOS heats specially designed tobacco units, delivering the taste and satisfaction of tobacco with significantly reduced levels of harmful chemicals.

With a mission to create a smoke-free future, IQOS combines cutting-edge technology with expert retail experiences to educate and guide adult smokers towards a modern alternative to smoking.

The Role:

As the Assistant Store Manager, you will support the Store Manager in delivering excellent sales results, operational standards, and customer experiences. You will act as a role model for the team, helping to drive performance and ensuring the store operates smoothly on a day-to-day basis.

• Support the Store Manager in coaching, developing, and motivating the retail team

• Lead by example on the shop floor, delivering exceptional customer service and sales performance

• Assist with the day-to-day operation of the store, including stock management, reporting, cash handling, and opening and closing procedures

• Help maintain high standards of store presentation, compliance, and operational excellence

• Support onboarding and ongoing training to ensure team members are confident in communicating IQOS products and features

This is a hands-on leadership role, with full training and support provided to help you succeed.

About You:

• Enjoys coaching and supporting others to achieve their best

• Is proactive, organised, and able to manage multiple priorities

• Has strong retail operational knowledge and experience in a customer-facing environment

• Leads by example and contributes positively to team performance

• Is customer-focused, enthusiastic, and passionate about delivering excellence

• Builds strong relationships with colleagues and stakeholders

• Demonstrates resilience, adaptability, and a positive attitude

Take the next step in your retail management career and join us as an Assistant Store Manager.

INDHP

INDHP